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Stay well this winter with the help of a new NHS website

www.nhsstaywell.org

  • Winter is traditionally a very busy time for GPs and hospitals. It brings with it illnesses and ailments such as flu, coughs and colds and Norovirus (the winter vomiting bug.)
  • That’s why it pays to be prepared so that you can stay well during this period. And a new campaign, launched by doctors in Bradford and Airedale, will help you do exactly that.
  • Listen out for adverts which will be aired on local radio stations and take a look at the new site online, www.nhsstaywell.org
  • Here you’ll find great health advice which will enable you to enjoy a happy and healthy winter, Christmas and New Year. And if you are unfortunate enough to become ill, there is a wealth of information which will help you make the right choices.

Is your medicine cabinet stocked up?

If the contents of your medicine cabinet or first-aid kit amount to nothing more than a tube of out-of-date insect repellent, then it’s time to stock up! Did you realise that many illnesses such as coughs and colds cannot be treated with antibiotics? There’s no need to bother your GP. Instead you can treat yourself successfully and safely at home with self care.

You never know when you might fall ill, so it’s always best to keep a range of everyday medicines at home just in case. Make sure you have remedies for colds and sniffles, such as painkillers like paracetamol and ibuprofen, as well as cough linctus and lozenges and sprays for sore throats. Your local pharmacist will be able to advise you on the best remedies. You can read all about treating winter colds on the new website.

Use your pharmacist

Don’t forget: Your pharmacist is a great source of advice and help when you are feeling unwell – and you don’t even have to make an appointment. Find out when your local pharmacy is open and keep a note of the times. Check out the website www.nhsstaywell.org to see the services your pharmacist offers.

Plan ahead with prescriptions

Do you take pills or medication regularly? If so, make sure you are well stocked up over the winter period, particularly if the weather is bad and you cannot get out. Plan ahead with prescriptions. Don’t leave things until the last minute and risk the danger of running out of your medicines.

Check your symptoms

The new website will also help you check your symptoms if you do begin to feel unwell. The NHS Symptoms Checker is simple and quick to use and will enable you to diagnose and recognise your problem. You can also use it for a family member or friend, and it will tell you what kind of treatment you may need.

Slips and trips

Winter is the time of year when many of us fall victim to slips and trips because of the icy weather and the slippery conditions under foot. Use your head when it comes to your feet! Invest in sensible footwear with good grips. But if you do take a tumble, many aches and sprains can be treated with self-care at home without an unnecessary trip to A&E. Read all about PRICE – Protection, Rest, Ice, Compression and Elevation – on the new website and how to avoid HARM – Heat, Alcohol, Running, Massage.

Beat those winter aches and pains

Winter can bring on aches and pain or even make your arthritis seem worse. The colder weather can also mean cold hands and feet due to a common condition called Raynaud’s syndrome. The new website has advice on how to treat these conditions. It also has great tips about staying active – exercise is not just for the summer! And you can also read about the best foods to beat the winter blues and avoid winter weight gain.

Where and when to get help

Self-care is the perfect solution for many minor ailments but if you need medical help fast, there are lots of solutions. You can call your GP surgery. Outside of normal surgery hours you’ll be directed to the out-of-hours service. You can also call NHS 111, available 24 hours a day, 365 days a year, and for minor injuries there are MIUs (Minor Injuries Units) or Walk-In centres. The new site also has advice about dental emergencies.

A&E is for real emergencies

Did you know every year millions of people go to A&E when they don’t need to? Make sure your visit is really necessary or you could either face a lengthy wait or stop someone who really needs the service from being seen. Head to the website www.nhsstaywell.org  for help and advice about what to do when feeling unwell or in an emergency.

There’s no need to worry about the winter months if you wrap up warm and are prepared. And the www.nhsstaywell.org campaign will help you enjoy them. Keep dropping by to see new information and advice being added and updated. Make sure this website is your new winter friend!

IN SUMMARY…

You can enjoy great health this winter with advice and information all in one handy place – the new www.nhsstaywell.org website. Head there now to read about:

  • Preventing and treating coughs, colds and flu
  • Stocking up your medicine chest
  • Getting the best from your pharmacist
  • Planning ahead with prescriptions
  • Using the quick and simple symptom checker
  • Avoiding slips and trips
  • Beating the winter blues, aches and pains
  • Where to get help out of hours
  • Emergency dental treatment
  • When to use A&E

www.nhsstaywell.org

HAVE YOU HAD YOUR FLU JAB? THIS WINTER PROTECT YOURSELF FROM FLU:

You qualify for an NHS flu jab if you are 65 or over, or if you have any of the following problems:

  • Heart disease
  • Asthma (on inhaled steroids)
  • Kidney failure
  • Any condition requiring steroids or cancer treatment
  • You are the main carer for an elderly or disabled person
  • Chronic bronchitis
  • Diabetes
  • Respiratory disease making you short of breath
  • Multiple sclerosis or hereditary and degenerative diseases of the Central Nervous System
  • Suffered a stroke

Anti-pneumonia jab – In addition, if you are aged 65 or over or are in one of the ‘at risk’ groups outlined above you should have an anti-pneumonia jab. If you have not had an anti-pneumonia vaccination please ask the nurse about this.

Shingles Vaccination: Please click on the attached link for further information:

https://www.nhs.uk/conditions/vaccinations/shingles-vaccination/?tabname=all-about-vaccinations#who-can-have-the-shingles-vaccination

Shingles calculator:  Using the link below: Type your date of birth in box provided to find out if you are eligible to a Shingles Vaccination.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/645301/Shingles_interactive_2017to18.pdf

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Text Messaging Service:  The surgery now has a text messaging service to remind patients that they have an appointment booked at our surgery.  Patients that have provided us with mobile numbers will now receive a text message reminder from the surgery 24hrs prior to their appointment date.   Can we emphasise that  IT IS IMPORTANT YOU KEEP THE PRACTICE INFORMED OF ANY CHANGES TO YOUR CONTACT DETAILS TO ENABLE US TO CONTACT YOU.  Patients that would like to receive appointment reminders by text that have not provided us with their mobile numbers are urged to do so at their earliest convenience.

For information about health conditions and support and to find pharmacies and opening hours close to you please visit the NHS website:  (www.nhs.uk)

PTI

Once a month all of our doctors attend a Protected Training Initiative where they have access to a range of training events. On these days we offer no afternoon surgery and also our telephone lines go to our out of hours service from 1pm.

Patient Reference Group

We are particularly looking for patients, who are interested to join our Patient Reference Group. If you wish to participate please complete the online enrolment form by clicking the link below:- 

http://www.thegreenwoodpractice.co.uk/ppg_form.aspx

No Appointments? See a GP out of hours at one of the Hub sites (listed below):- Book an appointment directly - tel 020-3770 1888 or Call 111 for non-emergency medical advice.

North Street Medical Care. 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice. 30 Astra Close, Hornchurch.  RM12 5NJ

 6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday 

2.00pm-9.00pm Monday to Friday,  9.00am-5.00pm Saturday and Sunday. 

NHS Go - Developed by young people for young people

Health information and advice for young people in London. Sexual Health Week. Find out everything you need to know about sexually transmitted infections, ...

NHS Go is the new way to get free, 24/7 access to health information that helps young people take control of their health www.nhsgo.uk/

Appointments

vaccination9

An appointment may be made by calling at the surgery or by telephoning:

  • Ardleigh Green Surgery - 01708 442919
  • Gubbins Lane Surgery - 01708 386688

You MUST telephone the surgery at which you are registered.

Appointment Lines are open between 9:00. and 12:00 Monday to Friday, between 17:00 and 18:30 Monday and Friday and between 16:00 and 17:30 Tuesday and Wednesday.  Please note that on one Tuesday afternoon per month, the surgery will be closed as clinical staff have to attend meetings arranged by our CCG.  On those days the surgery will be closed and the appointment line will be unavailable.

If you cannot keep an appointment, please let us know so that another patient can make use of it.

We prefer children to be accompanied by a parent or guardian.

Havering Access Hubb

Please note:  Book on the day appointments are only available for emergencies.  If you need to be seen on the day and you do not have any emergency we can offer a same day appointment to patients who feel they cannot wait until the next morning with a GP at the Havering Access Hub.

The Hub is based at North Street Medical Centre and is proving to be a very efficient well run service. All consultations are reported back to us, so that patient clinical notes are kept up-to-date.

Appointments have to be booked via NHS 111.

Please note this is not a Walk-in service.

Speaking To A doctor

The best time to talk to a doctor is after morning surgery, which is usually after 11.30.  However, it is easier for the doctor to have your medical records available, so if they are at the other surgery site, you may be asked to ‘phone back at another time.

Disabled Facilities

There is access for the disabled at both surgeries

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website