This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Stay well this winter with the help of a new NHS website

www.nhsstaywell.org

  • Winter is traditionally a very busy time for GPs and hospitals. It brings with it illnesses and ailments such as flu, coughs and colds and Norovirus (the winter vomiting bug.)
  • That’s why it pays to be prepared so that you can stay well during this period. And a new campaign, launched by doctors in Bradford and Airedale, will help you do exactly that.
  • Listen out for adverts which will be aired on local radio stations and take a look at the new site online, www.nhsstaywell.org
  • Here you’ll find great health advice which will enable you to enjoy a happy and healthy winter, Christmas and New Year. And if you are unfortunate enough to become ill, there is a wealth of information which will help you make the right choices.

Is your medicine cabinet stocked up?

If the contents of your medicine cabinet or first-aid kit amount to nothing more than a tube of out-of-date insect repellent, then it’s time to stock up! Did you realise that many illnesses such as coughs and colds cannot be treated with antibiotics? There’s no need to bother your GP. Instead you can treat yourself successfully and safely at home with self care.

You never know when you might fall ill, so it’s always best to keep a range of everyday medicines at home just in case. Make sure you have remedies for colds and sniffles, such as painkillers like paracetamol and ibuprofen, as well as cough linctus and lozenges and sprays for sore throats. Your local pharmacist will be able to advise you on the best remedies. You can read all about treating winter colds on the new website.

Use your pharmacist

Don’t forget: Your pharmacist is a great source of advice and help when you are feeling unwell – and you don’t even have to make an appointment. Find out when your local pharmacy is open and keep a note of the times. Check out the website www.nhsstaywell.org to see the services your pharmacist offers.

Plan ahead with prescriptions

Do you take pills or medication regularly? If so, make sure you are well stocked up over the winter period, particularly if the weather is bad and you cannot get out. Plan ahead with prescriptions. Don’t leave things until the last minute and risk the danger of running out of your medicines.

Check your symptoms

The new website will also help you check your symptoms if you do begin to feel unwell. The NHS Symptoms Checker is simple and quick to use and will enable you to diagnose and recognise your problem. You can also use it for a family member or friend, and it will tell you what kind of treatment you may need.

Slips and trips

Winter is the time of year when many of us fall victim to slips and trips because of the icy weather and the slippery conditions under foot. Use your head when it comes to your feet! Invest in sensible footwear with good grips. But if you do take a tumble, many aches and sprains can be treated with self-care at home without an unnecessary trip to A&E. Read all about PRICE – Protection, Rest, Ice, Compression and Elevation – on the new website and how to avoid HARM – Heat, Alcohol, Running, Massage.

Beat those winter aches and pains

Winter can bring on aches and pain or even make your arthritis seem worse. The colder weather can also mean cold hands and feet due to a common condition called Raynaud’s syndrome. The new website has advice on how to treat these conditions. It also has great tips about staying active – exercise is not just for the summer! And you can also read about the best foods to beat the winter blues and avoid winter weight gain.

Where and when to get help

Self-care is the perfect solution for many minor ailments but if you need medical help fast, there are lots of solutions. You can call your GP surgery. Outside of normal surgery hours you’ll be directed to the out-of-hours service. You can also call NHS 111, available 24 hours a day, 365 days a year, and for minor injuries there are MIUs (Minor Injuries Units) or Walk-In centres. The new site also has advice about dental emergencies.

A&E is for real emergencies

Did you know every year millions of people go to A&E when they don’t need to? Make sure your visit is really necessary or you could either face a lengthy wait or stop someone who really needs the service from being seen. Head to the website www.nhsstaywell.org  for help and advice about what to do when feeling unwell or in an emergency.

There’s no need to worry about the winter months if you wrap up warm and are prepared. And the www.nhsstaywell.org campaign will help you enjoy them. Keep dropping by to see new information and advice being added and updated. Make sure this website is your new winter friend!

IN SUMMARY…

You can enjoy great health this winter with advice and information all in one handy place – the new www.nhsstaywell.org website. Head there now to read about:

  • Preventing and treating coughs, colds and flu
  • Stocking up your medicine chest
  • Getting the best from your pharmacist
  • Planning ahead with prescriptions
  • Using the quick and simple symptom checker
  • Avoiding slips and trips
  • Beating the winter blues, aches and pains
  • Where to get help out of hours
  • Emergency dental treatment
  • When to use A&E

www.nhsstaywell.org

HAVE YOU HAD YOUR FLU JAB? THIS WINTER PROTECT YOURSELF FROM FLU:

You qualify for an NHS flu jab if you are 65 or over, or if you have any of the following problems:

  • Heart disease
  • Asthma (on inhaled steroids)
  • Kidney failure
  • Any condition requiring steroids or cancer treatment
  • You are the main carer for an elderly or disabled person
  • Chronic bronchitis
  • Diabetes
  • Respiratory disease making you short of breath
  • Multiple sclerosis or hereditary and degenerative diseases of the Central Nervous System
  • Suffered a stroke

Anti-pneumonia jab – In addition, if you are aged 65 or over or are in one of the ‘at risk’ groups outlined above you should have an anti-pneumonia jab. If you have not had an anti-pneumonia vaccination please ask the nurse about this.

Shingles Vaccination: Please click on the attached link for further information:

https://www.nhs.uk/conditions/vaccinations/shingles-vaccination/?tabname=all-about-vaccinations#who-can-have-the-shingles-vaccination

Shingles calculator:  Using the link below: Type your date of birth in box provided to find out if you are eligible to a Shingles Vaccination.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/645301/Shingles_interactive_2017to18.pdf

_________________________________________________________________________________

Text Messaging Service:  The surgery now has a text messaging service to remind patients that they have an appointment booked at our surgery.  Patients that have provided us with mobile numbers will now receive a text message reminder from the surgery 24hrs prior to their appointment date.   Can we emphasise that  IT IS IMPORTANT YOU KEEP THE PRACTICE INFORMED OF ANY CHANGES TO YOUR CONTACT DETAILS TO ENABLE US TO CONTACT YOU.  Patients that would like to receive appointment reminders by text that have not provided us with their mobile numbers are urged to do so at their earliest convenience.

For information about health conditions and support and to find pharmacies and opening hours close to you please visit the NHS website:  (www.nhs.uk)

Would you be interested in joining our Patient Group? - http://www.thegreenwoodpractice.co.uk/ppg_form.aspx

No Appointments? See a GP out of hours at one of the Hub sites (listed below):- Book an appointment directly - tel 020-3770 1888 or Call 111 for non-emergency medical advice.

North Street Medical Care. 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice. 30 Astra Close, Hornchurch.  RM12 5NJ

 6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday 

2.00pm-9.00pm Monday to Friday,  9.00am-5.00pm Saturday and Sunday. 

NHS Go - Developed by young people for young people

Health information and advice for young people in London. Sexual Health Week. Find out everything you need to know about sexually transmitted infections, ...

NHS Go is the new way to get free, 24/7 access to health information that helps young people take control of their health www.nhsgo.uk/

Latest News

New Self check-In Screen for Patients

We have installed a new automated check-in screen at both sites Gubbins Lane & Ardleigh Green. It is hoped that this will reduce queuing in the reception area. Using the screen is easy and there are clear instructions but if you would rather speak to a receptionist please do so. The reception team will help you if you have any queries.

Attending A&E

If you have an urgent medical problem and you are unsure of the correct course of action to take, PLEASE DO CONTACT US FOR GUIDANCE IN THE FIRST INSTANCE.

Atrial Fibrillation (AF)

In people over the age of 65 an irregular pulse can contribute to causing a stroke. We are now starting to screen people for this. If you're over 65 and no-one has checked your pulse then please ask your doctor or nurse to do this next time you see them.

People found to have certain kinds of irregularity will be offered an ECG and possibly medication to help prevent a stroke.

Have your contact details changed?  Please click on the attached link to inform the surgery of any changes to your contact details: Let the surgery know if your contact details have changed 

Guidance for patients with infections: Treating your infection Leaflet

HAVE YOU HAD YOUR FLU JAB? THIS WINTER PROTECT YOURSELF FROM FLU - SEE OUR NOTICE BOARD FOR FURTHER DETAILS.

NHS 111 for  medical help fast but it’s not a 999 emergency.  

 Talking Therapies services

Everyday life can be tough for anyone. Our talking therapies for Barking and Dagenham, Havering, Redbridge and Waltham Forest are free, confidential NHS services that can help with a range of problems such as depression, anxiety, stress, bereavement and relationship problems.
 
Formerly known as IAPT (Improving access to psychological therapies), our Talking Therapies services are confidential and easy to access. Simply complete the online patient referral or call us direct on one of the numbers below and we’ll arrange an initial telephone appointment. Together we will decide the right treatment for you, if we feel that another service will better be able to support you will provide you with the necessary information or make the referral for you.
 
Talking therapies are proven to work, and our friendly, professional teams offer a range of sessions that are designed to help you cope better.

Call us between 9am and 5pm, Monday to Friday and we will book you an appointment for an initial assessment. Outside of office hours you can leave your name and contact details on our answerphones and we will phone you back as soon as we can.

Barking and Dagenham

0300 300 1554 option 3 (9am-5pm, Monday to Friday)

Havering

0300 300 1554 option 2 (8am-8pm, Monday to Thursday, 8am-5pm Friday)

Redbridge

0300 300 1554 option 1 (9am-5pm, Monday to Friday)

Talking Therapies Information leaflet:  https://www.nelft.nhs.uk/download.cfm?doc=docm93jijm4n1905.pdf&ver=3010

Website: http://www.mytalkingtherapies.org.uk/

Text Messaging Service:  The surgery now has a text messaging service to remind patients that they have an appointment booked at our surgery.  Patients that have provided us with mobile numbers will now receive a text message reminder from the surgery 24hrs prior to their appointment date.   Can we emphasise that  IT IS IMPORTANT YOU KEEP THE PRACTICE INFORMED OF ANY CHANGES TO YOUR CONTACT DETAILS TO ENABLE US TO CONTACT YOU.  Patients that would like to receive appointment reminders by text that have not provided us with their mobile numbers are urged to do so at their earliest convenience.

What is GDPR?  GDPR stands for General Data Protection Regulations and is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed. (Implementation Date:  25th May 2018) - For more information Click on the attached link:

GDPR Info Leaflet

Online Services (Online Patient Access)

With our Upgrade to EMIS Health we also updated our patient online services to Patient Access

Enabling patients to book appointments, order repeat prescriptions and view their medical record online. It provides a 24-hour online service that gives patients more flexibility and saves time for practices.

Existing registered patients have all been emailed details on making the switch. Patients who have provided email addresses at registration have all also been contacted recently with details of this great service. Click here to register or login.

 

Prescribing Changes 2017 /18

CCG Letter – Prescribing Changes July 2017 

Changes are being introduced to what we will be able to prescribe. See our guide to the changes from the local prescribing guidelines – What your GP can prescribe on the NHS:

So that we can protect funding for the most essential NHS services for local people – things like emergency and cancer care – maternity and mental health services, your local NHS has stopped funding and prescribing some medicines and procedures.

Your GP can no longer give you an NHS prescription for:

  • Gluten-free products – e.g. bread
  • Medicines for dental conditions – e.g. mouthwashes, toothpastes
  • Head lice and/or scabies medication
  • Muscle rub creams such as Deep Heat and Tiger balm
  • Omega 3 and other fish oil supplements
  • Multivitamin supplements
  • Eye vitamin supplements
  • Colic remedies for babies
  • Cough and cold remedies
  • Paracetamol and ibuprofen (except in solution for children if appropriate)
  • Soya-based formula milk

Travel vaccinations 
- Your GP can no longer provide these travel jabs on the NHS: Hepatitis A and B combined, hepatitis B, meningococcal meningitis, Japanese encephalitis, rabies, tick-borne encephalitis, TB, yellow fever.

Read the full guidelines and changes here from Barking and Dagenham, Redbridge and Havering clinical commissioning groups

 

Phase 2 –  08/01/2018

Changes to prescribing and other services

In order to protect funding our most essential health services – things like cancer care, emergency care, life threatening conditions and mental health services – GPs across Barking and Dagenham, Havering and Redbridge are making further changes to prescribing and other NHS services. From January 2018 we will be:

  • Stopping prescribing over the counter sleeping tablets, sunscreens, anti-malarial medicines
  • Stopping certain ‘non-essential’ procedures
  • Restricting who is eligible for cataract surgery and podiatry.

A full breakdown of the proposals and what was approved is attached and is also now available on our websites:

www.barkingdagenhamccg.nhs.uk/spending-wisely

www.haveringccg.nhs.uk/spending-wisely

www.redbridgeccg.nhs.uk/spending-wisely

Unfortunately, no change is not an option, and it’s up to us – with the public’s help – to get the local NHS onto a secure and sustainable footing to make sure we can maintain those vital services for you and your families.

We know some of these decisions won’t be popular, but we have to look at where we can save money so we can protect priority, lifesaving services for all.

Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups

Please contact the CCG directly for any complaints or comments you may have:

redccg.complaintsbhrccgs@nhs.net

Hayfever Medication

Barking and Dagenham, Havering and Redbridge Clinical Commissioning Groups (BHR CCGs) have decided to restrict or no longer fund some treatments, medicines and procedures. This included hayfever medication from 8 January 2018.

These tablets, eye drops and nasal sprays are used to treat the symptoms of hay fever (an allergic reaction to pollen), including
sneezing, a runny nose and itchy eyes. Hayfever treatments are widely available at low cost from supermarkets, pharmacies and other retailers.

There is further guidance here about hayfever and it’s treatment  https://www.nhs.uk/conditions/hay-fever

See the CCG statement on hayfever here: BHR_CCGs_Position_statement_on_prescribing_for_hayfever

 

  • Your local pharmacy – Many common illnesses such as coughs or colds can be easily treated by visiting your local pharmacy. You can speak to a pharmacist without having to make an appointment and they can advise you how to look after yourself at home with rest and over-the-counter treatments. To find your local pharmacy and the services it offers, visit nhs.uk
  • NHS 111 – If you need medical help quickly, but your condition is not life threatening, you can call NHS 111. Available 24 hours a day, seven days a week, the free telephone service is staffed by trained advisors and experienced clinicians who can assess you, offer advice and direct you to the right place to get the medical care you need as quickly as possible
  • Walk-in centres – Our walk-in centres are open to patients, including children, every day of the year (and most are open on Christmas Day). You do not need an appointment and can just “walk in”. Find more information on the centres’ locations and opening hours.
  • Urgent GP appointments – Urgent, same day, bookable appointments are available every day at GP hubs across the borough between 6.30pm and 10pm on weekdays, and between 8am and 8pm on Sundays. To find out more on urgent GP appointments call NHS 111 or 020 3770 1888 to book an appointment.

So that everyone can get the treatment and advice they need, it’s important to remember that A&E should only be used by people with serious or life-threatening health problems requiring emergency treatment.

Our patients can now benefit from free complementary WiFi at our Gubbins Lane and Ardleigh Green branches. Please ask at reception for details. 

 

 

 

 

 

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website