CROSS BOOKING APPOINTMENTS ACROSS BOTH SURGERY SITES
We are now offering appointments at either of our surgery sites, Gubbins Lane or Ardleigh Green Road.
If you are registered at one site you will not have to accept an appointment at that site, you will be able to book at the other if the wait is shorter.
WHEN BOOKING, PLEASE TAKE NOTE OF WHICH SITE YOU ARE BEING BOOKED INTO. IF YOU DO ARRIVE AT THE WRONG SITE YOU MAY MISS YOUR APPOINTMENT AND WILL NOT BE SEEN.
This is new system we are putting in place to try to ease the waiting time for appointments. Please bear with us as we implement these changes.
ONLINE BOOKING IS NOW AVAILABLE FOR EVENING AND WEEKEND APPOINTMENTS
Evening and weekend appointments are offered at:
Petersfield Surgery, 70 Petersfield Avenue, RM3 9PD
GPs
ANPs – Advanced Nurse Practitioners
Nurses
No need to call us and wait on hold for an appointment.
You can book yourself by clicking the link below:
Contact Greenwood Reception if you experience any issues with booking
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There are now more features and services you can access via NHS account, including:
- Viewing test results
- Checking medical symptoms and getting advise from NHS 111
- Requesting & viewing repeat medications
- Viewing medical records & documents
- Managing hospital referrals
- Requesting GP appointments (subject to availibility)
- Receiving messages from your GP
Did you know...
If you don't have a smartphone, you can also access your NHS account from a computer or laptop. To use it you must be aged 13 and over and registered with a GP surgery in England, to register visit: NHS App and your NHS account - NHS (www.nhs.uk)
Download the NHS App on App Store or Google Play
OUR MISSION STATEMENT
We aim to provide quality, patient centred, holistic and evidence based care.
The Greenwood Practice is a long established medical practice that is committed to delivering efficient and effective primary care to the community.
The practice is open across 2 sites in Essex, providing a high level of healthcare for our combined patient list.
Main Site: Gubbins Lane, Harold Wood
Address: 89 Gubbins Lane, Harold Wood, RM3 0DR - Tel: 01708 346666
Branch Site: Ardleigh Green Road, Hornchurch
Address: 106 Ardleigh Green Road, Hornchurch, RM11 2LP - Tel: 01708 476455
We undertake to:
- Provide you with advice and treatment in a timely manner
- Help you make decisions about your health by treating you as an equal
- Discuss what treatment is available and refer you on to other experts where necessary
- Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs
- Maintain confidentiality in what we discuss and the records we keep on your behalf
- Keep up to date with developments in health care by continuing to learnTreat you with respect and courtesy at all times
Our Core Values:
- Patients: We earn the TRUST of our patients by putting patients at the heart of everything we do
- Quality: Providing the highest standard of care and treatment in a SAFE, infection-free environment
- Ethical: We maintain our INTEGRITY by operating within an ethical framework through openness and transparency
- Compassionate: Being compassionate about enhancing caring for our patients that aims to nurture RESPECT
- Staff: We encourage HONESTY and commitment in our workforce through trust, confidence and competence.
In return we ask you to:
- Keep your appointment, or let us know as soon as possible if you can’t attend
- Be nice to our staff! They do their best for you and respond very well to "please" and "thank you"
- Let us know if you have any suggestions or cause for complaint as soon as possible
- Let us know when we have done well
(Site updated 01/11/2024)
For appointments and prescriptions please use the
Online Services link above. Alternatively, just click
here.