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MEDICAL RECORDS - DATA SHARING

The data held in your medical records is shared with other healthcare professionals for the purpose of your care. It is also shared with other organisations to support health care planning and research. If you do not want your personally identifiable patient data to be shared outside of the practice for purposes except your own care, you can opt out by either clicking on the link below or by picking up a form in reception. Please avoid calling the surgery to discuss this.

https://nhs-prod.global.ssl.fastly.net/binaries/content/assets/website-assets/data-and-information/data-collections/general-practice-data-for-planning-and-research/type-1-opt-out-form.docx

Further information is available from:

https://nhs.uk/your-nhs-data-matters/.

Patient Reference Group

We are particularly looking for patients, who are interested to join our Patient Reference Group. If you wish to participate please complete the online enrolment form by clicking the link below:- 

http://www.thegreenwoodpractice.co.uk/ppg_form.aspx

No Appointments? See a GP out of hours at one of the Hub sites (listed below):- Book an appointment directly - tel 020-3770 1888 or Call 111 for non-emergency medical advice.

North Street Medical Care. 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice. 30 Astra Close, Hornchurch.  RM12 5NJ

 6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday 

2.00pm-9.00pm Monday to Friday,  9.00am-5.00pm Saturday and Sunday. 

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The Practice Nurses are usually available every morning and every evening by appointment, to deal with minor injuries and treatments as well as immunisation and health screening. They will be pleased to discuss any health concerns with you. If necessary, you will be referred to a doctor.

Practice Management

The Practice Management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. Our practice manager can be contacted on 01708 346666.

Ms Janet Macnamara (Practice Manager) (f)

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Our Receptionists aim to ensure that the surgeries run smoothly.  They are trained to take messages and essential details; they will open all incoming post unless marked “personal” or “to be opened by addressee only”.  They will treat all information with total confidentiality. 

 
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